2.0
Dec 1, 2025
Current employee, more than 10 years
McLean, VA
Recommend
CEO approval
Business Outlook
Pros
Good benefits including healthcare, fitness center, 401K, occasional remote work, and PTO
Cons
Performance management process is very unreasonable, leading to poor morale and poor business decisions. Every 6 months 8-15% of employees are put on coaching plans, which typically lead to PIPs and severance. By performing basic math, I’m convinced that the majority of employees at Capital One eventually end up in the 8-15% at some point. To meet forced distributions, managers are expected to force out employees who are doing good work, which I don’t believe makes good business sense. Employer turnover and competition are very high, which prevents effective collaboration.