Not much pressure, no growth opportunity, limited income, income is much less than told - Loan Officer Capital One Employee Review

1.0
Jul 26, 2011
Recommend
CEO approval
Business Outlook

Pros

Benefits are good at Capital One - both health benefit and also 401K - otherwise, nothing special about the company.

Cons

I am really disappointed that Capital One is not what it could have been. There are no opportunities for growth and the average sales rep has very below average production - with no help from management or senior management. Operations is also very poorly managed and frankly, it's pretty difficult to get a loan through closing in a timely manner or sometimes to close t all.

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5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Note- last year there was 2018, would not allow that option. Employee engagement always high priority.

Cons

Note- last year there was 2018, would not allow that option. Highly focused on sales vs service.

3.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Some of the smartest individuals in their fields. The focus is always “forward” and the company is willing to adopt new tech to stay ahead for the purposes of the company’s (key word there) benefit. Great PTO and benefits.

Cons

The company’s drive to keep itself moving forward has caused it to regress in other aspects. As a leading tech company first, and leading bank second, it’s embarrassing what their stance is on hybrid and remote work. The company can easily accommodate remote options for their employees not near main offices, but chooses not to. I am relocating to a major city with no major CapOne presence and their response was “too bad, either fly up weekly or you’ll be terminated for not meeting the hybrid requirements”. It’s embarrassing because most of my week is remote anyways. I wonder how many current and past employees have been impacted, and I’m worried about how much talent they’ll be pushing away in the coming years.

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