Learned a ton, very talented people, unique culture which suits particular personalities - Program Manager Capital One Employee Review

4.0
Apr 11, 2012
Recommend
CEO approval
Business Outlook

Pros

Extremely intelligent, driven people Ability to move around from job to job - which can be unrelated to previous experience (moves are based on skill level, but there's a downside because people can take highly specialized positions without prior experience) In some areas of the company - great flexibility with work schedule, hours, location - 'future of work' modality

Cons

Salaries and benefits decreased over time to accommodate becoming a bank vs. credit card company, Performance management process is cumbersome Success depends on manager who will fight for you Inconsistencies in 'flexible work' environment - vary from department to department and individual to individual Some legacy employees who joined Capital One when very young are still young and in very (too) senior positions

Explore other reviews about Capital One

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits Great community, major opportunities for growth

Cons

The training process can be challenging due to the volume of information and the absence of a dedicated trainer, though the team is supportive and committed to helping new employees succeed.

1.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay can be decent compared to GovCon. Some people are a pleasure to work with. Other non-pay related incentives.

Cons

Never heard more nonsensical topics during meetings; people sharing their sexual preferences, flaunting overly dramatic personal lifestyle decisions, diversity to the point of failure, etc. Hearing the term "white guilt" in a professional setting was, well, pretty unprofessional. Stack ranking for performance reviews is a mess. Someone has to have an "F" regardless of their performance because that is what their line of business is allotted. Be prepared to be held responsible for actions any Sr Leadership would just sweep under the rug under their own circumstances. If a manager doesn't like you, regardless of your productivity, you're toast unless you're able to find another LoB to support. HR / AR are just a check in the box and will most likely point you from one to the other and back again without resolving any issues. You'll find yourself curious as to what leadership does as they continue to scrape managerial responsibilities from their plate, to yours. Last but certainly not least; you may find yourself working hard on a project; nights and weekends, just in case that work life balance is feeling a little too perfect. Fret not, someone will surely assist in taking credit for the hard work you've put in. I'm sure none of these things will happen to you, though. Best of luck!

4
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