bad - Anonymous employee Capital One Employee Review

1.0
May 5, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

not any. it's so bad.

Cons

The issue with this business, is that associates are either managing too much, managing something they are not good at, or processes and setup at the business make it really hard to deliver results fast. AT THE SAME TIME, managers do not acknowledge this fact, continue to place harsh, unrealistic, and sometimes unsensible expectations on associates, and blame the associates for not working hard enough. These insufficiencies are well obvious in the day-to-day operation of the business. How can leaders blatantly neglect these fundamental challenges the business is going through? This is what pissed us off and why morale is low. What's so difficult about dividing the work a little more fairly? What's so difficult about putting the right person at the right role? What's so difficult about letting go some of your unreasonable expectations? And what's so difficult about reshuffling certain personnel (especially certain leaders) off their current role? Leaders who are trying to make a change, I really hope you take a look at this. No one dares to say this cuz if they did, chances are they will get the blame for being not good enough and risk getting fired. We don't even trust the anonymous surveys to be anonymous.

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Pros

Culture is amazing and work life balance

Cons

Performance management is very intense

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Jun 1, 2026
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Pros

Pay can be decent compared to GovCon. Some people are a pleasure to work with. Other non-pay related incentives.

Cons

Never heard more nonsensical topics during meetings; people sharing their sexual preferences, flaunting overly dramatic personal lifestyle decisions, diversity to the point of failure, etc. Hearing the term "white guilt" in a professional setting was, well, pretty unprofessional. Stack ranking for performance reviews is a mess. Someone has to have an "F" regardless of their performance because that is what their line of business is allotted. Be prepared to be held responsible for actions any Sr Leadership would just sweep under the rug under their own circumstances. If a manager doesn't like you, regardless of your productivity, you're toast unless you're able to find another LoB to support. HR / AR are just a check in the box and will most likely point you from one to the other and back again without resolving any issues. You'll find yourself curious as to what leadership does as they continue to scrape managerial responsibilities from their plate, to yours. Last but certainly not least; you may find yourself working hard on a project; nights and weekends, just in case that work life balance is feeling a little too perfect. Fret not, someone will surely assist in taking credit for the hard work you've put in. I'm sure none of these things will happen to you, though. Best of luck!

5
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