Most screwed up place I've ever worked - Commercial Underwriter Capital One Employee Review

2.0
Feb 1, 2018
Recommend
CEO approval
Business Outlook

Pros

Good pay and benefits - 7.5% contribution to 401k to your 6%. $1,000 company contribution to your flex spending account for dependent care or health care. Reasonable rates for medical. If it weren't for the strong pay and benefits, I wouldn't have stuck around even a year.

Cons

Horrible business processes and systems. Constant reorganization and restructuring. No one is willing to step up and make a decision on anything - it's impossible to get things done. Horrible bonus determination methods - lots of favoritism, and lots of times performance ratings are assigned by someone with almost no knowledge of whom they're rating.

Explore other reviews about Capital One

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Note- last year there was 2018, would not allow that option. Employee engagement always high priority.

Cons

Note- last year there was 2018, would not allow that option. Highly focused on sales vs service.

3.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Some of the smartest individuals in their fields. The focus is always “forward” and the company is willing to adopt new tech to stay ahead for the purposes of the company’s (key word there) benefit. Great PTO and benefits.

Cons

The company’s drive to keep itself moving forward has caused it to regress in other aspects. As a leading tech company first, and leading bank second, it’s embarrassing what their stance is on hybrid and remote work. The company can easily accommodate remote options for their employees not near main offices, but chooses not to. I am relocating to a major city with no major CapOne presence and their response was “too bad, either fly up weekly or you’ll be terminated for not meeting the hybrid requirements”. It’s embarrassing because most of my week is remote anyways. I wonder how many current and past employees have been impacted, and I’m worried about how much talent they’ll be pushing away in the coming years.

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