Can be a GREAT place to work! - Principal Associate Capital One Employee Review

4.0
Nov 22, 2012
Recommend
CEO approval
Business Outlook

Pros

Opportunities to network across financial services divisions, positive environment for collaboration, focus is on hiring top talent, and a wide array of special events to spotlight the employee.

Cons

Focus is on too many projects. Each division has their goals to achieve, which requires cross functional teams. The result is managers are mired in too many meetings and the time it takes to complete is lengthy. Most projects take 8 to 12 months to complete because of all the levels to approve and committees that need to review. The focus is on top talent, but there are some employees that have come on board from acquisitions and have their heels dug in on how processes should be even though they are outdated compared to the marketplace. The recognition program is focused mainly on front line staff, leaving out the mid level managers who feel sandwiched between some employees who feel entitled to be recognized and their manager who continue to push down on mid level managers for recognizing staff without giving them recognition.

Explore other reviews about Capital One

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Note- last year there was 2018, would not allow that option. Employee engagement always high priority.

Cons

Note- last year there was 2018, would not allow that option. Highly focused on sales vs service.

3.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Some of the smartest individuals in their fields. The focus is always “forward” and the company is willing to adopt new tech to stay ahead for the purposes of the company’s (key word there) benefit. Great PTO and benefits.

Cons

The company’s drive to keep itself moving forward has caused it to regress in other aspects. As a leading tech company first, and leading bank second, it’s embarrassing what their stance is on hybrid and remote work. The company can easily accommodate remote options for their employees not near main offices, but chooses not to. I am relocating to a major city with no major CapOne presence and their response was “too bad, either fly up weekly or you’ll be terminated for not meeting the hybrid requirements”. It’s embarrassing because most of my week is remote anyways. I wonder how many current and past employees have been impacted, and I’m worried about how much talent they’ll be pushing away in the coming years.

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