Pros
Compared to some other banks, the pay is good because some other banks don't pay you a monthly incentive for sales goals (i.e. Regions). But Capital One is much quicker to fire it's employees over the simplest thing.
Cons
Management is given too much power. There aren't rules that apply across the board. Managers are given a lot of discretion, so different branches do different things. You can easily lose your job over one simple, honest mistake. They only care about you harrassing and kissing up to the customers to meet your sales goals which ranges from a $35-$120 monthly incentive that is taxed. All the stalking and butt kissing you have to do to reach the goals is not worth it. They treat you like a number or product, not a person/employee. Basically, go to work, do your job, and be sure to dot all i's and cross all t's. And try not to NEVER be late or miss more than 4 days of work for being sick (a year) because they will fire you!!