Capital One Home Loans - Process Manager Capital One Employee Review

4.0
May 23, 2013
Recommend
CEO approval
Business Outlook

Pros

Some managers appreciates employees and recognizes good work. Nice campus and benefits.

Cons

Some areas are political and advancement is difficult. Some managers are non aggressive, and sometimes fail to execute on projects & some managers are too demanding. Lots of executive layering and often layoff at that level are frequent. Lots of long hours and as a salaried person it doesn't balance out. Some areas are in need of stronger more knowledgeable management. Lots of meetings and little time to complete work task. Not all areas have a lot of on the job formal training. Most training is sitting side by side with other associates and this is not the best most efficient way of learning new material.

Explore other reviews about Capital One

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture is amazing and work life balance

Cons

Performance management is very intense

3.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Some of the smartest individuals in their fields. The focus is always “forward” and the company is willing to adopt new tech to stay ahead for the purposes of the company’s (key word there) benefit. Great PTO and benefits.

Cons

The company’s drive to keep itself moving forward has caused it to regress in other aspects. As a leading tech company first, and leading bank second, it’s embarrassing what their stance is on hybrid and remote work. The company can easily accommodate remote options for their employees not near main offices, but chooses not to. I am relocating to a major city with no major CapOne presence and their response was “too bad, either fly up weekly or you’ll be terminated for not meeting the hybrid requirements”. It’s embarrassing because most of my week is remote anyways. I wonder how many current and past employees have been impacted, and I’m worried about how much talent they’ll be pushing away in the coming years.

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