I am an enthusiastic, self-motivating, hard worker with a positive attitude that enjoys working in a team. - Bank Teller Capital One Employee Review

5.0
May 28, 2013
Recommend
CEO approval
Business Outlook

Pros

excellent interpersonal skills- I feel comfortable talking with my customers and they share personal details about their kids, and update me on their lives every time they come in to bank with me so I know they are comfortable too. good customer service- I go out my way to make sure my customers get what they want and sometimes they don’t mind waiting in line a little longer just so that they can bank specifically with me. I think when you provide a good customer service, in the long run its superior to any product and that’s how I keep my customers coming back.

Cons

The company does not promote growth

Explore other reviews about Capital One

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

WLB was great, really enjoyed time!

Cons

none, can't think of any!

3.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Some of the smartest individuals in their fields. The focus is always “forward” and the company is willing to adopt new tech to stay ahead for the purposes of the company’s (key word there) benefit. Great PTO and benefits.

Cons

The company’s drive to keep itself moving forward has caused it to regress in other aspects. As a leading tech company first, and leading bank second, it’s embarrassing what their stance is on hybrid and remote work. The company can easily accommodate remote options for their employees not near main offices, but chooses not to. I am relocating to a major city with no major CapOne presence and their response was “too bad, either fly up weekly or you’ll be terminated for not meeting the hybrid requirements”. It’s embarrassing because most of my week is remote anyways. I wonder how many current and past employees have been impacted, and I’m worried about how much talent they’ll be pushing away in the coming years.

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