Do Not Trust Capital One - Customer Service Representative Capital One Employee Review

1.0
Sep 3, 2020
Recommend
CEO approval
Business Outlook

Pros

decent pay and Adequate days off

Cons

It is more like a high school than a Company. If you are not part of the group you wont last long.

Explore other reviews about Capital One

5.0
Jun 15, 2026
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

working in capital one is very good experience.

Cons

I don't see any cons.

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

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