Ok but difficult - Teller I Capital One Employee Review

3.0
Mar 30, 2014
Recommend
CEO approval
Business Outlook

Pros

The work itself is not hard. Pay is decent, benefits are amazing. Commission for sales as a teller is meh, but if you meet your goals, payout for customer satisfaction is good.

Cons

Bank traffic is down, all over. Bank offers good product but accounts are not just plain free (minimum balance or direct deposit required), which makes sales tough. Management talks about the benefit of commission for referrals but many of the ones I bring from home cost me more than the commission I make for a month - I do it just to meet goals and help for when I want promotion.

Explore other reviews about Capital One

5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance is great

Cons

Commute to work is awful

3.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Some of the smartest individuals in their fields. The focus is always “forward” and the company is willing to adopt new tech to stay ahead for the purposes of the company’s (key word there) benefit. Great PTO and benefits.

Cons

The company’s drive to keep itself moving forward has caused it to regress in other aspects. As a leading tech company first, and leading bank second, it’s embarrassing what their stance is on hybrid and remote work. The company can easily accommodate remote options for their employees not near main offices, but chooses not to. I am relocating to a major city with no major CapOne presence and their response was “too bad, either fly up weekly or you’ll be terminated for not meeting the hybrid requirements”. It’s embarrassing because most of my week is remote anyways. I wonder how many current and past employees have been impacted, and I’m worried about how much talent they’ll be pushing away in the coming years.

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