Great culture, atmosphere. Fun place to work! - Floor Supervisor - Corporate Support Capital One Employee Review

4.0
Jun 23, 2014
Recommend
CEO approval
Business Outlook

Pros

I work for Capital One in Sioux Falls, SD. There are a lot of things to love. Benefits (PTO, 401K match, Stock Purchasing Programs) are awesome. Capital One works really hard to try to be different that "just another call center". Casual environment is a plus. One of the biggest pro's is that it is a customer-centric organization from the top down - and they mean that.

Cons

If you get hired in at a good salary, you will do very well. If you get hired at a low rate, you have no chance of getting to where you want to be. Policy is to give a small raise with promotions, but not what you are worth. A lot of middle managers don't care and kick their feet up. Frustrating, but I guess you see that anywhere...

Explore other reviews about Capital One

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Note- last year there was 2018, would not allow that option. Employee engagement always high priority.

Cons

Note- last year there was 2018, would not allow that option. Highly focused on sales vs service.

3.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Some of the smartest individuals in their fields. The focus is always “forward” and the company is willing to adopt new tech to stay ahead for the purposes of the company’s (key word there) benefit. Great PTO and benefits.

Cons

The company’s drive to keep itself moving forward has caused it to regress in other aspects. As a leading tech company first, and leading bank second, it’s embarrassing what their stance is on hybrid and remote work. The company can easily accommodate remote options for their employees not near main offices, but chooses not to. I am relocating to a major city with no major CapOne presence and their response was “too bad, either fly up weekly or you’ll be terminated for not meeting the hybrid requirements”. It’s embarrassing because most of my week is remote anyways. I wonder how many current and past employees have been impacted, and I’m worried about how much talent they’ll be pushing away in the coming years.

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