If you value yourself, skip the Capital One pit stop - Anonymous employee Capital One Employee Review

1.0
Apr 21, 2021
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They use the the latest & greatest technology. Extracurricular learning is encouraged & funded (in tech at least, not so much in Commercial or the Retail Bank)

Cons

Performance management is absolutely senseless. "Differentiators" are essentially decided in year-end meetings and are not achievable by all jobs within the level due to their written job descriptions and duties. Leadership changes at the drop of the hat. Extremely passive aggressive environment where the smallest things are held against you and people are persecuted for it at year-end. You will never get your full bonus. You lose a substantial amount of industry dollars the longer you stay at this company. They would rather hire someone new at an outrageous amount than give existing employees competitive increases & promotions. Do not believe the 'best company to work for' articles. Those are all performative metrics that are not reflective of the WHOLE company

Explore other reviews about Capital One

5.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Great Company to work for

Cons

The performance management is stressful but the rest is good

1.0
Jun 30, 2026
Recommend
CEO approval
Business Outlook

Pros

Environment was good, food was decent, free food at my location (dont know if it was allowed but it was good)

Cons

The rittenhouse location is managed by a tyrant, he is an incredibly toxic man and upper management make it the most unbearable place to work. Andy will ask you to come in on days you're not scheduled, and then hold it over your head if you don't. Talks about employees behind their backs constantly. No respect enforced employees talked about each other all the time and there was even name calling in meetings, management did nothing. Worst place I've ever worked in my life frankly and affected my mental health in the worst way. Glad to be out out of there. The place itself has potential but the management at the Rittenhouse branch and above them is absolutely terrible in every regard.

See reviews by: Helpful|Rating|Date|All