Would not return - Operations Analyst Capital One Employee Review

2.0
Oct 12, 2014
Recommend
CEO approval
Business Outlook

Pros

Given five promotions in six years for work above and beyond. Found anyone wanting promotion had to press the flesh with the right people and work the politics. Hard work and awards alone weren't enough. Leadership was sometimes lacking. I went four months on one team and we did not have a manager in that time. Team was eventually absorbed into other groups. Corporate perks that can be used in the community are great, if you can afford them.

Cons

Not family friendly, despite what you hear. I was written up and nearly fired for missing one day to bury a family member. Missed one day of work and immediately let my manager know and returned with an obituary. Nearly fired again when child hospitalized for serious illness. Shared news immediately with my then boss and he threatened to fire me, as my child was struggling for life in the PICU. Company values performance more than anything else and nobody in leadership wants to hear about problems or issues. Many colleagues came to me almost daily for answers that should've come from managers.

Explore other reviews about Capital One

5.0
Jun 15, 2026
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

working in capital one is very good experience.

Cons

I don't see any cons.

3.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Some of the smartest individuals in their fields. The focus is always “forward” and the company is willing to adopt new tech to stay ahead for the purposes of the company’s (key word there) benefit. Great PTO and benefits.

Cons

The company’s drive to keep itself moving forward has caused it to regress in other aspects. As a leading tech company first, and leading bank second, it’s embarrassing what their stance is on hybrid and remote work. The company can easily accommodate remote options for their employees not near main offices, but chooses not to. I am relocating to a major city with no major CapOne presence and their response was “too bad, either fly up weekly or you’ll be terminated for not meeting the hybrid requirements”. It’s embarrassing because most of my week is remote anyways. I wonder how many current and past employees have been impacted, and I’m worried about how much talent they’ll be pushing away in the coming years.

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