A great place to start a career in banking - Relationship Banker II Capital One Employee Review

3.0
Nov 22, 2014
Recommend
CEO approval
Business Outlook

Pros

A fairly new bank which was established after the financial crisis of 2008, so they are growing at a fast and healthy paced without worrying about paying hefty penalties as other banks continue to do do for their mishandling of bad mortgage investments. I worked in the branch and I had left before the bank was launching a new training program and beginning to look after their employees by providing them more promotions and opportunities to move up. The benefits are great, especially their 401K and tuition reimbursement program.

Cons

Your experience in the branch will mostly depend on who you have as a manager. I'd say most of them are talented, dedicated individuals, willing to work as hard as their subordinates. But like in any other company, there are a few who could make your days miserable and contribute little to the success of the company. All they do is sit behind their desks talking to friends and barking orders, instead of creating a plan to get more business. What I also noticed during time at the bank is that it's easier to get a job in the corporate office if you apply as an external candidate than if you are an internal candidate (branch employee). You could be a branch employee for several years, but even then, the recruiters would pass up your application. Hopefully that has changed.

Explore other reviews about Capital One

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Nice people and truly great work life balance (can be team dependent). Most people are in office 2-3 times a week. Food options are decent (6.8/10) but not as subsidized as I would prefer although they are less pricey than eating out at a Cava/Chipotle.

Cons

Not many, don't have anything to say.

3.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Some of the smartest individuals in their fields. The focus is always “forward” and the company is willing to adopt new tech to stay ahead for the purposes of the company’s (key word there) benefit. Great PTO and benefits.

Cons

The company’s drive to keep itself moving forward has caused it to regress in other aspects. As a leading tech company first, and leading bank second, it’s embarrassing what their stance is on hybrid and remote work. The company can easily accommodate remote options for their employees not near main offices, but chooses not to. I am relocating to a major city with no major CapOne presence and their response was “too bad, either fly up weekly or you’ll be terminated for not meeting the hybrid requirements”. It’s embarrassing because most of my week is remote anyways. I wonder how many current and past employees have been impacted, and I’m worried about how much talent they’ll be pushing away in the coming years.

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