Run, Run Far Away it isn’t worth it. - User Experience Design Researcher Capital One Employee Review

1.0
Dec 22, 2022
Recommend
CEO approval
Business Outlook

Pros

The company rewards their employees and has lots of great benefits to take advantage of.

Cons

The leadership is a complete disaster. They have no solid business goals or roadmaps. Half the time any profit made seems to be by accident. They have a toxic leadership style in some areas where associates are bullied and degraded. There is no direction provided to associates and no defined roles. Everything seems to be fly by the seat of their pants. I have never seen such disorder and lack of empathy for associates at such a large well established company. There is massive turn over too, which make’s totally sense. Every leader I have talked to and it has been 10+ have been at Capital One less than 2 years.

Explore other reviews about Capital One

5.0
May 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Capital One is a tech-first company. Most of the latest tech skills, tools, and practices are implemented. Most teams have interesting work where you learn and get to apply your skills.

Cons

Often, the new development work is assigned to the full-time employees. Access to many of the tools is also restricted to the FT employees

3.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Some of the smartest individuals in their fields. The focus is always “forward” and the company is willing to adopt new tech to stay ahead for the purposes of the company’s (key word there) benefit. Great PTO and benefits.

Cons

The company’s drive to keep itself moving forward has caused it to regress in other aspects. As a leading tech company first, and leading bank second, it’s embarrassing what their stance is on hybrid and remote work. The company can easily accommodate remote options for their employees not near main offices, but chooses not to. I am relocating to a major city with no major CapOne presence and their response was “too bad, either fly up weekly or you’ll be terminated for not meeting the hybrid requirements”. It’s embarrassing because most of my week is remote anyways. I wonder how many current and past employees have been impacted, and I’m worried about how much talent they’ll be pushing away in the coming years.

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