Culture Shift - Principal Recruiter Capital One Employee Review

3.0
Aug 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Flexibility, good place for early career to gain experience or parents with young children who need flexibility in their schedule.

Cons

Lack of opportunities to move up the ladder unless you “play the game”. Lack of training for leaders. Arbitrary performance management & development program. The Bell Curve performance system forces leaders to pick a low performer regardless of actual performance. Additionally, Cross Calibrations require leaders to compare people doing vastly different roles simply because of a shared job code. Culture in the past 6 months has changed drastically for the worse, and it is so disappointing to see a company I have always been so proud to for shift their values so abruptly. To avoid the bad PR of layoffs, they are making leaders “manage out” associates with baseless performance claims. I’ve watched this happen to so many colleagues in the past year.

Explore other reviews about Capital One

5.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits Great community, major opportunities for growth

Cons

The training process can be challenging due to the volume of information and the absence of a dedicated trainer, though the team is supportive and committed to helping new employees succeed.

1.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay can be decent compared to GovCon. Some people are a pleasure to work with. Other non-pay related incentives.

Cons

Never heard more nonsensical topics during meetings; people sharing their sexual preferences, flaunting overly dramatic personal lifestyle decisions, diversity to the point of failure, etc. Hearing the term "white guilt" in a professional setting was, well, pretty unprofessional. Stack ranking for performance reviews is a mess. Someone has to have an "F" regardless of their performance because that is what their line of business is allotted. Be prepared to be held responsible for actions any Sr Leadership would just sweep under the rug under their own circumstances. If a manager doesn't like you, regardless of your productivity, you're toast unless you're able to find another LoB to support. HR / AR are just a check in the box and will most likely point you from one to the other and back again without resolving any issues. You'll find yourself curious as to what leadership does as they continue to scrape managerial responsibilities from their plate, to yours. Last but certainly not least; you may find yourself working hard on a project; nights and weekends, just in case that work life balance is feeling a little too perfect. Fret not, someone will surely assist in taking credit for the hard work you've put in. I'm sure none of these things will happen to you, though. Best of luck!

4
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