Misguided People Leadership - Business Manager Capital One Employee Review

1.0
Oct 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Good pay, decent mobility, fast pace

Cons

Performance management is on a curve meaning theres a mandated amount of people who get negative reviews regardless of performance. As a manager you have to fight for your associates to not get dragged down. Then after all that the higher ups tell you to leave so they can do the same to you. Success has a lot to do with how much your manager likes you. Most leadership is a bunch of steve jobs wannabes who spout nonsense about AI. The CEO Rich is decent but he makes the whole company watch him give an update for 3 days. He cries every 20 minutes which is super weird. Job family matters a lot and there is a heirarchy.

Explore other reviews about Capital One

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture is amazing and work life balance

Cons

Performance management is very intense

1.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay can be decent compared to GovCon. Some people are a pleasure to work with. Other non-pay related incentives.

Cons

Never heard more nonsensical topics during meetings; people sharing their sexual preferences, flaunting overly dramatic personal lifestyle decisions, diversity to the point of failure, etc. Hearing the term "white guilt" in a professional setting was, well, pretty unprofessional. Stack ranking for performance reviews is a mess. Someone has to have an "F" regardless of their performance because that is what their line of business is allotted. Be prepared to be held responsible for actions any Sr Leadership would just sweep under the rug under their own circumstances. If a manager doesn't like you, regardless of your productivity, you're toast unless you're able to find another LoB to support. HR / AR are just a check in the box and will most likely point you from one to the other and back again without resolving any issues. You'll find yourself curious as to what leadership does as they continue to scrape managerial responsibilities from their plate, to yours. Last but certainly not least; you may find yourself working hard on a project; nights and weekends, just in case that work life balance is feeling a little too perfect. Fret not, someone will surely assist in taking credit for the hard work you've put in. I'm sure none of these things will happen to you, though. Best of luck!

5
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