Horrible company - Collections Specialist Capital One Employee Review

1.0
Apr 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Great colleagues , okay hours if you don't mind working every Saturday

Cons

Training was rushed, the role itself was filled with flaws, the systems were constantly crashing and were incredibly dated, you are treated as a number, as a company they tell you a bunch of lies but they have no respect for you, the head of HR is an absolute joke, she cares more about getting contracts more than the actual performance and the waste of resources it cost the company to constantly train new people, unfortunately for me it has been the worst, most disrespectful experience I have ever had in all my years working, now it makes sense why they are constantly hiring, as a company they absolutely fail to provide a valuable experience to it's employees, beautiful building ,vile company

Explore other reviews about Capital One

5.0
Jun 8, 2026
Anonymous contractor
Recommend
CEO approval
Business Outlook

Pros

Good Company Up-skill Positive Environment

Cons

NA NA NA NA NA

1.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay can be decent compared to GovCon. Some people are a pleasure to work with. Other non-pay related incentives.

Cons

Never heard more nonsensical topics during meetings; people sharing their sexual preferences, flaunting overly dramatic personal lifestyle decisions, diversity to the point of failure, etc. Hearing the term "white guilt" in a professional setting was, well, pretty unprofessional. Stack ranking for performance reviews is a mess. Someone has to have an "F" regardless of their performance because that is what their line of business is allotted. Be prepared to be held responsible for actions any Sr Leadership would just sweep under the rug under their own circumstances. If a manager doesn't like you, regardless of your productivity, you're toast unless you're able to find another LoB to support. HR / AR are just a check in the box and will most likely point you from one to the other and back again without resolving any issues. You'll find yourself curious as to what leadership does as they continue to scrape managerial responsibilities from their plate, to yours. Last but certainly not least; you may find yourself working hard on a project; nights and weekends, just in case that work life balance is feeling a little too perfect. Fret not, someone will surely assist in taking credit for the hard work you've put in. I'm sure none of these things will happen to you, though. Best of luck!

5
See reviews by: Helpful|Rating|Date|All