Going Forward, with no regard for the rear view mirror - Senior Process Manager Capital One Employee Review

4.0
Dec 14, 2015
Recommend
CEO approval
Business Outlook

Pros

Company has a forward trending view of where they want to take the banking business. It is an exciting time that is constantly changing.

Cons

I think at times, there is too much emphasis on big picture. Closing a site, because of cost, makes sense in a high level view of dollars, but cutting ties with Subject Matter Experts who have been doing credit card work for decades is not something that can be recovered.

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Capital One Response
10y
Hi there! We agree, it's such an exciting time! But it's important to us to have feedback as we grow and innovate, so thank you for your reminder about regarding the rear view mirror - we want to make sure to keep our foundation as we move forward!

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Cons

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1.0
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Pros

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Cons

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