4.0
Aug 23, 2024
Current employee, less than 1 year
Nottingham, England
Recommend
CEO approval
Business Outlook
Pros
Most of the time its quite easy to do and customers are usually nice to interact with. Difficulty in the role comes in about 10% of calls which all seem to happen at the same time.
Cons
Very stressful to start due to nature of the roll, constant improvement expected and high consequences for failure despite what management says.