Great benefits is their biggest selling point - Fraud Detection Coordinator Capital One Employee Review

3.0
Oct 21, 2024
Recommend
CEO approval
Business Outlook

Pros

Great benefits, great onboarding training, they provide all equipment necessary to do your job efficiently, management is fair on the card side, peers do their best to help each other out, if you need help you don’t have to worry about getting the help and additional training and support that you may need.

Cons

The pay is only good if you have two incomes in the home, they squeeze as much work as possible out of you and your team but will not properly compensate you, we are gaining great skills but not being valued adequately, very hard to get promoted- my whole team has been applying for opportunities for the last year that we are more than capable of performing. I love what I do, however, there is little room for growth in our department. Leadership has gaslight my current team for the last four years about being promoted, added more work and included a productivity tracker to “justify” the proposed promotion , and still no advancement (ongoing concern). Ever since I started with COF it has given “cult- like” vibes, because people are proud to work for such a well-known company, but we all know that it is the false sense of job security that drives everyone to stay with COF. Last note, you are more likely to get a higher paying job at COF applying externally than someone who is already internal and simply trying to grow within the company.

Explore other reviews about Capital One

5.0
Jun 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Culture is amazing and work life balance

Cons

Performance management is very intense

1.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay can be decent compared to GovCon. Some people are a pleasure to work with. Other non-pay related incentives.

Cons

Never heard more nonsensical topics during meetings; people sharing their sexual preferences, flaunting overly dramatic personal lifestyle decisions, diversity to the point of failure, etc. Hearing the term "white guilt" in a professional setting was, well, pretty unprofessional. Stack ranking for performance reviews is a mess. Someone has to have an "F" regardless of their performance because that is what their line of business is allotted. Be prepared to be held responsible for actions any Sr Leadership would just sweep under the rug under their own circumstances. If a manager doesn't like you, regardless of your productivity, you're toast unless you're able to find another LoB to support. HR / AR are just a check in the box and will most likely point you from one to the other and back again without resolving any issues. You'll find yourself curious as to what leadership does as they continue to scrape managerial responsibilities from their plate, to yours. Last but certainly not least; you may find yourself working hard on a project; nights and weekends, just in case that work life balance is feeling a little too perfect. Fret not, someone will surely assist in taking credit for the hard work you've put in. I'm sure none of these things will happen to you, though. Best of luck!

5
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