The Veneer is Cracking - Director Cisco Employee Review

3.0
Feb 23, 2024
Recommend
CEO approval
Business Outlook

Pros

Above average compensation. It used to be the culture.... hopefully it can be recessitated.

Cons

Culture is decaying with growing pockets of toxic teams. Leadership that is being promoted have either made a pledge of loyalty to the leadership above or they are a "yes Sir" kind of person. So, it has become a norm to see toxic VPs that did not make it to their positions based on merit and see them openly exhibit some of the most outrageously toxic behaviors (condescending, see differing opinions as "falling out of line", etc.). This leads to most of the Director level being disempowered and having to balance self preservation with doing the right thing for the business & the employees. The remaining layers of management are each less empowered than the layer above them. This leads to individual contributors that are struggling to contribute because navigating the trickling down toxicity is consuming most of their time and mental cycles. The problem is not limited to VP and below. It start with the glaring void of a Head of Engineering in the C-Suite. Each Business Unit Head reports to the CEO - thus making the CEO the one to lead technology direction, prioritizations and the biggest one: getting the BUs to work together to deliver on a platform strategy. That would be great if Chuck was Elon or Jeff B. - but he is not. So, he has outsourced those decisions to be based on C-Suite consensus - the very reason why the C-Suite has resorted to running like the Senate - alliances, lobbying, trading favors, etc. Oh, and the CFO ... he runs the financials like an accountant - I bet Cisco's books have never looked better :-). But top talent is walking to the competition, moral is at an all time low, and innovation (through acquisition, "Spin In" , or internal investments) is at a stand still since Kelly left. But I bet those books look good :-). BTW, Splunk does not qualify as "innovation infusion". There are plenty of "innovation" activities talked about by BU leader turned Chief Strategy Officer (who still cannot get herself to fully perform the CSO role because she has not let go of her BU leader identity - so, she is the CSO but also leads Applications *shake head*). Activities only - no results - no successful monetization. It does not take much to understand why innovation is dead, the culture has turned highly political and toxic, and now business performance is impacted (it's not just due to macroeconomic). It is sad to see such a great company deteriorate at such a rapid pace. It's making it obvious that the #1 Place to Work ranking is a paid PR service. However, I do have to say that out of the entire C-Suite, Fran is the only executive that is delivering results (you may not like or agree with the results or approach but she is delivering). What is the CEO succession plan (as Chuck is in semi-retirement mode and focused on building personal legacy/brand vs running a company)? What is the board thinking & doing??? Fiduciary duty anyone?

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Pros

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Cons

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4.0
Mar 13, 2015
Recommend
CEO approval
Business Outlook

Pros

I decided to wait almost a year after leaving the company before posting a review. The primary reason being is that when you decide to leave an organization it is usually because there is something there that isn't aligning with you or what you want anymore however, the grass is not always greener someplace else. This has been my experience. In fact, the appreciation I have for the company has grown so much in my time away that I would really like to return. The company truly believes on promoting within and as an employee you are encouraged to grow your career within the organization and learn new skills by taking different positions. Benefits are excellent. Cisco is the industry leader for networking and now cloud. It is sometimes easy to forget that on the daily grind but you are working for the company that everyone looks to for network and infrastructure standards. Culture within the business units managing product lines give you a lot of freedom to be innovative and creative in your approach to your role. In most cases you are given a fair amount of autonomy and control over how you do your job provided that it aligns with the strategic objectives. Benefits, 401k match, RSUs and ESPP are amazing. And while the salaries aren't the top of the industry, they are above market and pretty competitive.

Cons

Cisco can be a machine. There isn't an overt demand for all of your time (even the time outside of work) but more of a subtle, slight encouragement to always be on. If you are not careful, you will live, sleep and eat Cisco 24x7. Don't get me wrong, this is 100% a choice and if you are aware of this subtlety in the culture it is very easy to set appropriate boundaries that will be respected by the company and leadership team. If you don't like where you are in Cisco or what you are working on, give it 6 months because you will be reorg'd. While it is sometimes necessary to realign the company to meet competitive threats or market demands, reorganizing the company once a year is excessive and tends to create a distrusting environment for the rank and file which makes being a leader in the organize challenging. There is a loss of momentum and motivation that occurs a few months before and a few months after reorgs so this leaves the company being effective at delivery and execution only about 70% of the time. While Cisco attracts some bright, motivated people the truth of the matter is you are either cut out for the company and its culture or you're not. If you aren't it will be painfully obvious to you and those around you. Sadly as a leader it is hard to cut dead weight from the team and the only really accepted way is via layoffs, which is why the company reorgs once a year despite the company line about the reorgs.

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Cisco Response
10y
Thank you for such a sincere review. We appreciate your feedback and hope you are pleased to see many of our "We Are Cisco" initiatives. Indeed, it can feel like Cisco frequently changes because it is part of our innovative culture. We thank you for your time with us and wish you the best.
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