Pros
- Cisco’s brand name boosts your resume. - Exposure to a wide range of IT and cybersecurity products. Free certifications & courses that are recognised worldwide. - You’ll learn a lot—mostly because you’re forced to wear multiple hats. - Lots of GREAT colleagues who try to support each other under pressure. They're some of the nicest workmates you'll ever end up working with.
Cons
- After the mass layoff, workloads doubled, but salaries stayed the same. Management’s answer: "budget constraints." Nothing changes - well, not in your favour anyways. But policy and workload changes? A lot. - You're expected to do more than what you were officially hired for - lead generation, qualification, technical guidance, account creation, and pseudo-account management—but you're still treated and paid like a basic lead qualifier. Commissions are even capped. Imagine closing a deal more than 600k in a single week, but your commission didn't even reflect 1% of that achievement. Instead, rewards are given in the form of cash vouchers or gift cards. - That being said; no career growth & no clear progression from management. Lots of GREAT people have left just because you're so busy focusing on the wrong things. You're punishing TOP achievers just because they don't follow your note-keeping style?? ridiculous. - Recognition is scarce. You keep the engine running, but it feels like you’re invisible unless something goes wrong. Each quarterly meeting is spent on celebrating wins that didn't even reflect back to the team members' contribution. - "Work-life balance" is for other teams & upper management. For the rest of us, it's 5 days in the office & you can only make calls at your own desk, not in any of the designated quiet room. Reason being: they want to SEE & HEAR you make the calls. As if we don't use recording tools. Micromanagement at its peak. - Leadership is disconnected from day-to-day struggles. Feedback feels like it goes into a black hole. Pointless. Weekly check ins? Useless.
