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      Cleveland Clinic

      Engaged Employer

      Cleveland Clinic reviews

      Poor management - Patient Service Representative Cleveland Clinic Employee Review

      2.0
      Mar 5, 2024
      Patient service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent middle managers Good work life balance

      Cons

      Poor management from SLT Very detached CEO and SLT Poor compensation and barely any room to grow Capped at 2% raise a year (if even, that’s with strong performance) Expect you to go above and beyond without any compensation Always short-staffed Uneducated HR that does not support employees, obviously on the side of the company so they aren’t trusted

      Explore other reviews about Cleveland Clinic

      5.0
      Jan 10, 2026
      Health unit coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Good benefits -Make a difference -Competitive pay

      Cons

      -Some coworkers can be lazy

      avatar
      Cleveland Clinic Response
      4mo
      Thank you for your review. We appreciate your feedback and your time with us at Cleveland Clinic – best of luck in your future endeavors!
      1.0
      May 24, 2026
      Registered nurse
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great doctors who stand behind a teaching hospital. Accessable and convenient benefits for the individual employee( family plans are expensive)-Strong retirement plan.

      Cons

      Considering the structural growth over the years, you would think that TOP leadership would attempt to break the toxic chain created at this Global enterprise, but clear to date its not what you know-its who you know, Actually, it very well could be what you know that brings you to the top. Stop supporting corrupt behavior due to fear of exposure. This organization needs a top to bottom face lift. At one time, certain departments were managed with respect, dignity, and appreciation until greed, power, and fear became a replacement. Instead of eliminating a problem, its gets promoted. Very sad to see, it was once a great place to work. DO NOT GO TO HR FOR ANY SERIOUS CONCERNS(corruption at its finest)-Research corporate compliance.

      avatar
      Cleveland Clinic Response
      1w
      Thank you for your review and for letting us know how we can improve. We’re sorry to hear about the challenges you’ve experienced. We will ensure your feedback reaches the appropriate team.
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