Dangerously Understaffed - Registered Nurse Cleveland Clinic Employee Review

3.0
Sep 3, 2025
Recommend
CEO approval
Business Outlook

Pros

Benefits and pay are good, coworkers great. Great place to start and move on after you get your year.

Cons

The ratios at Hillcrest were downright dangerous and the company has never cared to fix it. Be careful if your family is brought here, most sentinel events and adverse events are directly related to how poor the ratios are for nurses. Management blames nurses for these events while giving med surg nurses 8 patients, step down nurses 5 patients and ICU nurses 3 patients routinely. They lie in the interview and say it’s rare for these ratios. That was daily while I worked there and my friends say it has continued to be the case. Providers are bullied by management into accepting patients regardless of unit status, even if beds are available at other hospitals in the company. Retention is poor and management continues to remove things that helped with retention. PTO is routinely denied. Certain managers with poor management skills who were “persuaded” to leave other hospitals ended up here and have way more pull than they should, they are largely why the hospital is in the state it is. Certain other managers who started here have way more pull than they should and blatantly play favorites with units and actively create dangerous scenarios with staffing because of it. I would be terrified if my family ended up here knowing how blatantly unsafe it is.

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Cleveland Clinic Response
8mo
Thank you for your detailed review and recommendations. We appreciate your feedback as we are continuously working to improve the caregiver experience.

Explore other reviews about Cleveland Clinic

5.0
Jan 10, 2026
Recommend
CEO approval
Business Outlook

Pros

-Good benefits -Make a difference -Competitive pay

Cons

-Some coworkers can be lazy

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Cleveland Clinic Response
4mo
Thank you for your review. We appreciate your feedback and your time with us at Cleveland Clinic – best of luck in your future endeavors!
1.0
May 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Great doctors who stand behind a teaching hospital. Accessable and convenient benefits for the individual employee( family plans are expensive)-Strong retirement plan.

Cons

Considering the structural growth over the years, you would think that TOP leadership would attempt to break the toxic chain created at this Global enterprise, but clear to date its not what you know-its who you know, Actually, it very well could be what you know that brings you to the top. Stop supporting corrupt behavior due to fear of exposure. This organization needs a top to bottom face lift. At one time, certain departments were managed with respect, dignity, and appreciation until greed, power, and fear became a replacement. Instead of eliminating a problem, its gets promoted. Very sad to see, it was once a great place to work. DO NOT GO TO HR FOR ANY SERIOUS CONCERNS(corruption at its finest)-Research corporate compliance.

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Cleveland Clinic Response
1w
Thank you for your review and for letting us know how we can improve. We’re sorry to hear about the challenges you’ve experienced. We will ensure your feedback reaches the appropriate team.
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