Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Co-op

      Engaged Employer

      Co-op reviews

      Not great - Customer Team Member (CTM) Co-op Employee Review

      3.0
      Oct 29, 2025
      Customer team member (ctm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      The staff discount was quite good

      Cons

      High turn over of staff, seemed to care more about KPI's than staff themselves, I phoned in sick following an injury I sustained at work the evening before and was told to come in and they would put me on a chair behind the kiosk, completely forgetting the fact that I would be on my feet more often than not getting cigarettes and lottery tickets. Hence Left

      avatar
      Co-op Response
      7mo
      Thank you for leaving a review. We're sorry to hear of your experience with us and we'd like to find out more about the circumstances you describe as this isn't typical of working in our stores. Please contact us using the former colleague contact form at colleagues.coop.co.uk/contacts.

      Explore other reviews about Co-op

      5.0
      Aug 18, 2025
      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, great staff. Good shifts

      Cons

      Long hours. Too far from home

      avatar
      Co-op Response
      10mo
      Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
      3.0
      Sep 8, 2025
      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

      Cons

      Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

      avatar
      Co-op Response
      9mo
      Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
      See reviews by: Helpful|Rating|Date|All
      Related searches: Co-op jobs | Co-op salaries | Co-op benefits | Co-op interviews
      Co-op reviewsCo-op Customer Team Member (CTM) reviewsCo-op review