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      Co-op

      Engaged Employer

      Co-op reviews

      Management dependent - Customer Team Member (CTM) Co-op Employee Review

      3.0
      Dec 22, 2025
      Customer team member (ctm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked in a store in a different part of the country with wonderful lovely managers before my current store Colleagues are usually mostly sweet and fun

      Cons

      Corrupt management at least a few people up the chain in some areas (looking at you North London). Some store managers will happily throw CTMs under the bus to raise store income

      avatar
      Co-op Response
      5mo
      Thank you for your review and feedback. We're pleased to see that for the most part you are happy with your team and managers. We've passed on your feedback so we can investigate the serious allegations you've made, but we recommend that you raise your concerns with our HR team directly. For advice on how to do this you can use the Ask Bobbi feature on MyHR.

      Explore other reviews about Co-op

      5.0
      Aug 18, 2025
      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, great staff. Good shifts

      Cons

      Long hours. Too far from home

      avatar
      Co-op Response
      10mo
      Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
      3.0
      Sep 8, 2025
      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

      Cons

      Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

      avatar
      Co-op Response
      9mo
      Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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