Team leader - Team Leader Co-op Employee Review

4.0
Jan 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Co-op is community centric, you often serve regular local customers.

Cons

You’re accountable for team performance, customer satisfaction, and store targets, but pay isn’t always significantly higher than senior assistant roles.

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Co-op Response
3mo
Thank you for your review and feedback. It's great to see that you're an advocate for the work that we do in local communities. Our Customer Team Leaders provide amazing support to our store managers and their teams of Customer Team Members. For the last three years our front line store workers have been awarded pay increases above inflation levels and competitive pay is an important part of how we value our colleagues. We regularly review our reward structure to ensure it reflects the responsibilities of the role, including benefits that go beyond your hourly rate of pay.

Explore other reviews about Co-op

5.0
Aug 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay, great staff. Good shifts

Cons

Long hours. Too far from home

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Co-op Response
10mo
Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
3.0
Sep 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

Cons

Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

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Co-op Response
9mo
Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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