Amazing first job - Customer Service Representative Co-op Employee Review

4.0
Jan 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly, Positive, accepting, amazing training, good people. Amazing place to work if your looking for a first job

Cons

Rude customers sometimes, chances of shoplifters are high depending what area your in, travel could be hard if you live away from store.

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Co-op Response
3mo
Thank you for your review and for your feedback. We're so pleased to see that you enjoy working with Co-op. It's great to see how you appreciate your colleagues and the training that you've had. We're sorry that you've experienced some challenges with shoplifting in your store. We continue to invest in resources and technology to support our store colleagues and advise that any incidents are reported both to the police and on MySafety so we can allocate resources where they're needed.

Explore other reviews about Co-op

5.0
Aug 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay, great staff. Good shifts

Cons

Long hours. Too far from home

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Co-op Response
10mo
Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
3.0
Sep 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

Cons

Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

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Co-op Response
9mo
Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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