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      Co-op

      Engaged Employer

      Co-op reviews

      Review - Customer Service Co-op Employee Review

      5.0
      Jan 15, 2026
      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very good onboarding experience with a clear, smooth, and well-organised joining process. Helpful training that made it easy to understand my role from day one. Enjoyable and exciting work in the bakery section, including preparing hot food and bakery items. Opportunity to work in the checkouts section, which helps build skills and confidence. Friendly, welcoming, and supportive manager and team members. Positive work environment with good customer interaction and learning opportunities every day.

      Cons

      No major issues at the moment. I am happy with my role and work environment.

      avatar
      Co-op Response
      4mo
      Thank you for your fantastic review and fabulous five star rating. We're so pleased to see that you're enjoying your role and the learning opportunities. Be sure to visit the Colleague Hub to discover more about the range of learning we have to offer our colleagues.

      Explore other reviews about Co-op

      5.0
      Aug 18, 2025
      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, great staff. Good shifts

      Cons

      Long hours. Too far from home

      avatar
      Co-op Response
      10mo
      Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
      3.0
      Sep 8, 2025
      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

      Cons

      Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

      avatar
      Co-op Response
      9mo
      Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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