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      Co-op

      Engaged Employer

      Co-op reviews

      coop work environment - Customer Team Member (CTM) Co-op Employee Review

      1.0
      Feb 6, 2026
      Customer team member (ctm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      nice staff, flexible, great offers for employees

      Cons

      horrible management, the manager is a threat to most of the staff members. unprofessional behaviour at the highest levels.

      avatar
      Co-op Response
      4mo
      Thank you for sharing your feedback. We are sorry to hear that you are feeling this way and we're concerned for your well-being. No colleague should feel unsafe or be subject to unprofessional behaviour at work, and we take these issues seriously. We would really like to understand more so we can look into this properly. If you feel comfortable, please contact the BHD team for confidential support on 0330 606 1844 or bhd@coop.co.uk. You can also speak with your Operations Manager who can help escalate your concerns.

      Explore other reviews about Co-op

      5.0
      Aug 18, 2025
      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, great staff. Good shifts

      Cons

      Long hours. Too far from home

      avatar
      Co-op Response
      10mo
      Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
      3.0
      Sep 8, 2025
      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

      Cons

      Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

      avatar
      Co-op Response
      9mo
      Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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