Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Co-op

      Engaged Employer

      Co-op reviews

      Good experience - Customer Assistant Co-op Employee Review

      3.0
      Feb 20, 2026
      Customer assistant
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was a good experience of working in customer service.

      Cons

      The scheduling of shifts wasn't managed very well.

      avatar
      Co-op Response
      3mo
      We're pleased that you have gained some valuable skills and experience while working with us. Shifts are produced 3 weeks in advance and shared with your via the app on your phone, giving you time to plan ahead. We advise all colleagues to make sure that their manager is aware of any issues with availability in advance and if you're finding that your manager isn't producing shifts in time, to raise this with them directly.

      Explore other reviews about Co-op

      5.0
      Aug 18, 2025
      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, great staff. Good shifts

      Cons

      Long hours. Too far from home

      avatar
      Co-op Response
      10mo
      Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
      3.0
      Sep 8, 2025
      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

      Cons

      Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

      avatar
      Co-op Response
      9mo
      Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
      See reviews by: Helpful|Rating|Date|All
      Related searches: Co-op jobs | Co-op salaries | Co-op benefits | Co-op interviews
      Co-op reviewsCo-op Customer Assistant reviewsCo-op review