friendly workspace with supportive team - Customer Team Member (CTM) Co-op Employee Review

5.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

friendly colleagues supportive management, flexible shifts, and good work environment

Cons

sometimes busy during peak hours and shift can change

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Co-op Response
3mo
Thank you so much for your fabulous five star rating. It is wonderful to hear that you have found the workspace friendly, the team supportive and the flexibility helpful. Knowing you are enjoying the environment and the people you work with really means a lot. We also appreciate you mentioning the busier times and the occasional changes to shifts. Stores can have peaks that make the pace a bit quicker, and shift patterns sometimes need to adapt to meet demand. We always aim to give colleagues as much notice and clarity as possible so the balance works well for everyone. Thank you again for such a positive review and for being part of the team. It is great to hear you are having such a good experience with us.

Explore other reviews about Co-op

5.0
Aug 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay, great staff. Good shifts

Cons

Long hours. Too far from home

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Co-op Response
9mo
Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
3.0
Sep 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

Cons

Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

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Co-op Response
9mo
Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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