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      Co-op

      Engaged Employer

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      Great place to start your career - Customer Team Member (CTM) Co-op Employee Review

      4.0
      Apr 2, 2026
      Customer team member (ctm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Helps build confidence, allows for lots of social interactions, very diverse roles within the job, comes with lots of opportunities

      Cons

      customers can be abusive and degrading rather regularly especially towards women which creates a negative working environment

      avatar
      Co-op Response
      2mo
      Thank you for your review and feedback. We're pleased to see that you're enjoying your role with Co-op and the variety working in store can bring with it. We're so sorry to hear of your experiences with some of your customers, no colleague should be subject to abuse or feel degraded. Please speak to your manager to make sure that these incidents are reported on My Safety, and where appropriate to the police.

      Explore other reviews about Co-op

      5.0
      Aug 18, 2025
      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, great staff. Good shifts

      Cons

      Long hours. Too far from home

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      Co-op Response
      9mo
      Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
      3.0
      Sep 8, 2025
      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

      Cons

      Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

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      Co-op Response
      9mo
      Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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