Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Co-op

      Engaged Employer

      Co-op reviews

      My Experience - Customer Team Member (CTM) Co-op Employee Review

      4.0
      Apr 8, 2026
      Customer team member (ctm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's nice working with the team and learning new tasks everyday on how to handle online orders, reductions and providing excellent customer service.

      Cons

      Our store is busy so it's a lot running here and there but it's good to have transferable skills working in a fast-paced environment.

      avatar
      Co-op Response
      2mo
      Thank you for your review and feedback. We're so pleased to see that you're enjoying your role at Co-op. Our stores are great environments for learning new tasks and gaining valuable transferable skills. Many of our colleagues that started in a store role have gone on to progress their careers, and they tell us that being a Customer Team Member provided them with a solid foundation for their development.

      Explore other reviews about Co-op

      5.0
      Aug 18, 2025
      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, great staff. Good shifts

      Cons

      Long hours. Too far from home

      avatar
      Co-op Response
      9mo
      Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
      3.0
      Sep 8, 2025
      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

      Cons

      Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

      avatar
      Co-op Response
      9mo
      Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
      See reviews by: Helpful|Rating|Date|All
      Related searches: Co-op jobs | Co-op salaries | Co-op benefits | Co-op interviews
      Co-op reviewsCo-op Customer Team Member (CTM) reviewsCo-op review