Friendly team and flexible shifts - Customer Team Member (CTM) Co-op Employee Review

3.0
Apr 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Supportive colleagues, easy to learn, flexible working hours

Cons

Busy during peak times, shifts can be tiring

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Co-op Response
2mo
Thank you for your review and feedback. We're pleased to see that you're working in a role that provides you with flexibility and that you have great colleagues supporting you. Rotas in store are created 3 weeks in advance and are based on a number of factors, including the availability that you have to work which you shared with your manager. If you feel that shifts are not being shared fairly with the team, please raise this with your manager and they can discuss this with you.

Explore other reviews about Co-op

5.0
Aug 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay, great staff. Good shifts

Cons

Long hours. Too far from home

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Co-op Response
9mo
Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
3.0
Sep 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

Cons

Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

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Co-op Response
9mo
Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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