Former Customer Team Member - Customer Team Member Co-op Employee Review

2.0
Aug 30, 2016
Recommend
CEO approval
Business Outlook

Pros

- Checkouts are a great way to improve on your communication skills - Build a rapport with regular customers - Relatively competitive wages

Cons

- Your contracted hours will be eclipsed by your "available hours"; this means they don't have to scale up your annual leave allowance because you're more than likely going to have low contracted hours, yet you'll be working so much more than that per week - Managers and Team Leaders didn't care about the constructive feedback I had to help improve the quality of life at work - You will receive abuse from disrespectful customers who have entitlement issues - You will get upset if you don't have thick skin - The grind of putting out stock and facing up was monotonous - Generally unstimulating work - don't expect to give your brain a workout - Unreliable checkout operating systems - crashes happened often, which delays the customers and the service you can provide - Leave requests have to be submitted 4 whole weeks in advance of the first day of leave - Say goodbye to your evenings and weekends

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Co-op Response
9y
Thanks very much for getting in touch. We'll make sure your feedback is communicated back to our colleagues. Thanks, ^Sophie

Explore other reviews about Co-op

5.0
Aug 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay, great staff. Good shifts

Cons

Long hours. Too far from home

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Co-op Response
9mo
Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
3.0
Sep 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

Cons

Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

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Co-op Response
8mo
Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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