Apr 26, 2018
Co-op Response
8yThank you for your review. I'm sorry to hear you didn’t enjoy your time at our Co-op, and that you feel you were not given training or support. The four weeks of training you received was the same training we offer to all new starters in the same role. As with all Co-op colleagues within their probationary period, regular informal meetings and feedback sessions were held to check on progress and offer support if needed, giving you the opportunity to discuss any concerns with your manager.
Regarding the meeting you have mentioned in your review, it's normal for both team leaders and managers to hold regular catch-ups and feedback sessions with colleagues, particularly those within their probationary period. This session was held to address any concerns and offer additional support if you needed it. It was not a formal disciplinary or grievance meeting, so there was no need for you to have a representative present. At no point was a verbal warning given to you during your time at our Co-op and I'm sorry if these conversations led you to believe this was the case, when in fact only support to ensure you could carry out the role to the best of your ability was offered.
Regarding other roles within our business, while working for us you were employed directly by the Co-op on a fixed term contract so the Agency Workers Regulations were not applicable. However, during your time here there were no vacancies that were not visible and available for all colleagues (whether fixed term, temp or permanent) to apply for.
If you have any concerns you would like to discuss please contact the team on resourcingservices@coop.co.uk or 0330 606 9444. ^Catherine