Just be a Customer Team Member - Team Leader Co-op Employee Review

2.0
Jul 9, 2020
Recommend
CEO approval
Business Outlook

Pros

-Plenty of things to do on every shift, meaning you never get bored and shifts go quick -A good holiday entitlement -Plenty of opportunities to snap up overtime hours - A good pension plan in place

Cons

-Required to work very hard, and do a lot of jobs -Paid only something like £0.50-0.75 extra per hour than Customer Team Members (CTM's), considering the amount of extra work and responsibility that comes with the Team Leader job, it isn't worth it i.e. the difference in pay does not reflect the difference in workload. Other supermarkets pay their team leaders considerably higher. -Poor training, in terms of quality and duration. Left to pick it up yourself and deal with situations you weren't trained on -Massive lack of feedback (constructive criticism) but plenty of indirect negative comments aimed at you -Colleagues willing to do anything to put themselves ahead of you in terms of status and promotions -Very difficult to take your entitled breaks, if you do, then you will often fail to finish your shift on time -No bonuses for meeting or exceeding Sales targets even though Team Leaders play a big role in Sales, and are always encouraged to try to boost Sales -Not guaranteed to have your holidays approved by any means, sometimes the store manager dictates when your annual leave will be used

Explore other reviews about Co-op

5.0
Aug 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay, great staff. Good shifts

Cons

Long hours. Too far from home

avatar
Co-op Response
10mo
Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
3.0
Sep 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

Cons

Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

avatar
Co-op Response
9mo
Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
See reviews by: Helpful|Rating|Date|All