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      Co-op

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      Overworked, underpaid and confused - Customer Service Member Co-op Employee Review

      2.0
      May 8, 2014
      Customer service member
      Recommend
      CEO approval
      Business Outlook

      Pros

      city centre location when i worked here with no salary issues such as late or missing payments and they are a large financial group with various projects and things such as taste and tell vouchers./

      Cons

      Low pay for the work of 2 people basically, never happy and expect more from you than you can possibly give, constant changes which do not allow you to gain any competent way of working and ridiculous ideas implemented without listening to the staff. Ridiculous work life balance.

      Explore other reviews about Co-op

      5.0
      Aug 18, 2025
      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, great staff. Good shifts

      Cons

      Long hours. Too far from home

      avatar
      Co-op Response
      9mo
      Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
      3.0
      Sep 8, 2025
      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

      Cons

      Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

      avatar
      Co-op Response
      8mo
      Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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