A dead-end job that sees employees as shift machines and not people. - Customer Team Member Co-op Employee Review

Customers can be wrong about things but you still have to bend over for them. There is a big leap from your contractual hours and your "available" hours (the days and times that you've said you are free to be scheduled shifts). Holiday allowance does not increase in tandem with your total worked hours - only your contracted hours, which will usually be quite low. Agreeing to work certain days and times is very hard to get out of.