May 2, 2023
Co-op Response
3yThank you for leaving a review and for telling us about your experiences.
Last year Co-op successfully campaigned for a change in the law . The new legislation introduces tougher penalties for customers who attack shop workers. Under the act, abuse against individuals who serve the public has become an aggravated offence.
We know more still needs to be done to protect our colleagues and that the problem isn't exclusive to Co-op. It's important that all incidents are reported on MySafety. The more we know about what is happening in your store the more relevant support can be provided for your safety in store.
Please do speak to your store manager about any concerns you have in relation to your shift patterns, workload, and safety in store.