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      Co-op

      Engaged Employer

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      Great staff but company doesn't give enough hours to stores - Team Leader Co-op Employee Review

      4.0
      Jul 29, 2023
      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great staff! Great discount on own brand products! Pay is good. Total hours per week are good. If you good enough to step up then you will be given a chance to prove you can do the job. Will keep you fit due to it being physically demanding!

      Cons

      Company runs every store on bare bones hours and demands that you can come in under budget every week. Discount on non own brand products could be better as we only get what Totem card holders get on those products. Working hours are ok if you like 6am starts and 10/11pm finishes. Working hours as a Team Leader can lead to no social life due to the above hours. During busy periods you are still expected to ensure all online delivery orders are completed in time, this can at times be horrendous as we do our own online grocery system, Deliveroo and UberEats. Physically demanding job as deliveries can be large! As a Team Leader you will be doing the bulk of the work due to staff being on tills or doing online orders.

      avatar
      Co-op Response
      2y
      Thank you for your feedback. Our Team Leaders work incredibly hard and deputise in the absence of the manager. It can be a fine line to balance between leading a shift and your team in the store and rolling your sleeves up to get the job done. We'll certainly pass on your feedback however in the meantime please speak to your manager about any concerns you're having with workload.

      Explore other reviews about Co-op

      5.0
      Aug 18, 2025
      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, great staff. Good shifts

      Cons

      Long hours. Too far from home

      avatar
      Co-op Response
      9mo
      Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
      3.0
      Sep 8, 2025
      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

      Cons

      Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

      avatar
      Co-op Response
      8mo
      Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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