Awful place to work - Case Manager Co-op Employee Review

1.0
Apr 3, 2024
Recommend
CEO approval
Business Outlook

Pros

Subsidised gym in the building

Cons

Everything. Horrendous training (3 weeks of ‘intense’ training where they just throw a load of information at you and then leave you to just ‘do the job’). Don’t bother asking your manager for any help because they’ll tell you they can’t be bothered to answer your questions, if you even get an answer at all! No support, no social side and a school like environment. A ridiculous amount of work for shocking pay - honestly don’t do it to yourself. Advertised as a hybrid role but don’t even think about working from home for at least 7 months, and at that point, you’ll only get 1 day a week. No work/life balance whatsoever.

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Co-op Response
2y
Thank you for taking the time to submit a review. The training for our Case Manager roles can be up to 6 months and you'd need to be office based during this time to make sure you're familiar with the role. On completion of the training you have the option to work in a hybrid way if your role is suitable. However, any hybrid working arrangement is subject to the ongoing agreement of management and sometimes might need to be changed for business reasons. We'd like to learn more about your experience of your training, what you've described in your review falls short of our standards and we'd like the opportunity to investigate this. Please share some more details with us using our former colleague contact form here https://colleagues.coop.co.uk/contacts

Explore other reviews about Co-op

5.0
Aug 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay, great staff. Good shifts

Cons

Long hours. Too far from home

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Co-op Response
10mo
Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
3.0
Sep 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

Cons

Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

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Co-op Response
9mo
Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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