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      Co-op

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      Character Building culture - Customer Team Member (CTM) Co-op Employee Review

      2.0
      Mar 10, 2025
      Customer team member (ctm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Had a lovely manager, helpful and nice

      Cons

      Bullying culture and renaming character building as a way to cover it up If you have a disability, don't think it's acceptable. I cannot recommend the coop as a workplace. You are also given a maximum hour contract of 39 hours a week with a minimum of 16, you will be given on average 30 hours a week whether you like it or not

      avatar
      Co-op Response
      1y
      Thank you for your review and feedback. Co-op has a zero tolerance approach to any form of bullying, discrimination, or harassment. If you witnessed or experienced bullying, we hope that you reported it at the time. If you believe that there is something we should look into further, then please use the former colleague contact form at colleagues.coop.co.uk/contacts

      Explore other reviews about Co-op

      5.0
      Aug 18, 2025
      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good pay, great staff. Good shifts

      Cons

      Long hours. Too far from home

      avatar
      Co-op Response
      10mo
      Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
      3.0
      Sep 8, 2025
      Team leader
      Recommend
      CEO approval
      Business Outlook

      Pros

      Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

      Cons

      Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

      avatar
      Co-op Response
      9mo
      Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
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