Disappointed by upper management - Customer Team Member Co-op Employee Review

2.0
Jul 22, 2025
Recommend
CEO approval
Business Outlook

Pros

- The team leaders in this store are absolutely excellent and worth their weight in gold - staff discount - marginally above minimum wage

Cons

- Shift patterns can be unfairly allocated due to a lack of staff - Chronically understaffed - No manager for about a year now - staff expected to struggle on even though we are making them insane amounts of money as a flagship store! We absolutely need a manager - area manager doesn’t seem to care or help when needed

avatar
Co-op Response
8mo
Thank you for your review and feedback. We're sorry to hear that things have felt so unsettled for you. We've checked and can see that a very experienced manager has transferred in the last few months and we hope that things are starting to improve for you now. Please do share any concerns you have with your manager and I am certain that they will be able to support you.

Explore other reviews about Co-op

5.0
Aug 18, 2025
Recommend
CEO approval
Business Outlook

Pros

Good pay, great staff. Good shifts

Cons

Long hours. Too far from home

avatar
Co-op Response
10mo
Thank you for your review and feedback. We're pleased to see that you were happy with your pay, shifts, and your colleagues.
3.0
Sep 8, 2025
Recommend
CEO approval
Business Outlook

Pros

Team got on well, hours weren't particularly harsh (pay not particularly impressive either)

Cons

Overworked due to corporate ruthlessly cutting hours (while hiring more staff?), generally piling on more and more work to the store team without considering time constraints, absolutely no opportunity for advancement while a store manager is already there

avatar
Co-op Response
9mo
Thank you for taking the time to submit a review, however, we believe that you have left this in error. Our Co-op is based in the United Kingdom and have no association with Co-operatives in the USA. We've advised Glassdoor to allocate your review to the correct organisation, but you may wish to review and edit this yourself to ensure your views are represented correctly.
See reviews by: Helpful|Rating|Date|All