2.0
Dec 9, 2025
Current employee, more than 5 years
Lexington-Fayette, KY
Recommend
CEO approval
Business Outlook
Pros
I have loved the people I work with.
Cons
I have been with the company for 6 years and I was a Team Lead on the fast track to supervisor when we lost the contract and I had to scramble to find another position within the company and the only thing I could find was a CSR role which was $4 less an hour than what I was making in my previous role. They were unwilling to work with me to keep my current salary. Also, they trained me to move up to Tier 2 then restructured leaving me with extra responsibilities and non-stop calls and no pay increase and they stripped my title from me as well.