Supportive environment with slight pay improvement needed - Medicaid Member Advisor Conduent Employee Review

4.0
Apr 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Hire some positions with only 6 months customer service experience. Company provided dual monitor computer work station for remote positions. Helped explain eligibility requirements for NJ Medicaid. Assisted callers to understand the needed financial and citizenship verification documents to qualify for NJ Medicaid. Meaningful work.

Cons

I enjoyed the job but would have appreciated a couple more dollars an hour.

Explore other reviews about Conduent

3.0
Jul 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Job as described. This company is a contracting company pretty much and through them I was working for Humana. It was straight forward and as described, but the training Humana provided was a bit hectic and intense, and people were quitting left and right because of how much anxiety it caused.

Cons

High anxiety training environment that felt like we weren't fully equipped to do the job. Not having the freedom to get up and away from your desk unless you were specifically on a break. Automatic answering phones.

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