Just a foot in the door - Senior Customer Service Representative Conduent Employee Review

2.0
Mar 27, 2017
Recommend
CEO approval
Business Outlook

Pros

Good co-workers A foot in the door type of job, meaning its for you to start out on the phones to later go and find another job that treats and pays you better since you'll have to jump through burning hoops in space to get a raise or promotion, and even when you do, it is not much at all.

Cons

Training is terrible Management treats the employees like they a sheep and easily replaceable Management positions or higher positions feels like it requires to be friends with senior management. Terrible raise/cost of living pay increases I have literally been told not to expect earning raises for any reason, as the job was just "a foot in the door" by management.

Explore other reviews about Conduent

1.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Paid on time, provided equipment, decent benefits from day one, nice co-workers

Cons

Sweatshop mentality of the supervisors, threats of demotion/termination for medical leave, random layoffs when calls didn't justify hours, with those same hours shifted to supervisors to keep them active. Unable to print paystubs, had to request everything through a supervisor, and provide copious amounts of private information to have the request honored. Corrosive environment - I left as soon as I got another offer, gave 24 hours notice (and I've never, ever done that before). Unless you're on the verge of homelessness or starvation, avoid at all costs.

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